Privacy Policy
This version in effect since Sept 2022
Protecting your privacy is important to Gino’s and its affiliates (“Gino’s”). This Policy explains how Gino’s collects, uses and discloses the personal and non-personal information you may provide to Gino’s: (i) while using Gino’s websites and the services provided through the websites (collectively the “Websites”); (ii) while using Gino’s mobile applications and the services provided through the mobile applications (collectively, the “Mobile Apps”, and together with the Websites, the “Gino’s Technology”); or (iii) while otherwise corresponding to or with Gino’s (collectively, “Correspondence”).
Your Consent
1. By using the Gino’s Technology or by submitting information to Gino’s through or in connection with the Gino’s Technology or via Correspondence, you signify your consent to the collection, use and disclosure of your personal information in accordance with this Policy and Gino’s General Terms and Conditions. If you do not consent to the collection, use, and disclosure of your personal information in accordance with this Policy and the General Terms and Conditions, you may not use the Gino’s Technology.
Information Automatically Collected Through the Website
1. Non-Personal Information – The Gino’s Technology automatically collects certain non-personal information regarding users, such as the date and time you access the Gino’s Technology, the Internet address of the website from which you linked directly to the Gino’s Technology, the browser and operating system you are using, and the Gino’s Technology pages read, and content accessed or downloaded. This non-personal information is used for system administration purposes and to improve the Gino’s Technology. Non-personal information may be disclosed to other persons and permanently retained for future use. If non-personal information is combined with personal information, then the non-personal information will be treated as personal information.
2. Cookies – The Gino’s Technology uses “cookies”, a technology that installs a small amount of information on a user’s computer or smartphone to permit the Gino’s Technology to recognize future visits using that computer or smartphone. Cookies enhance the convenience and use of the Gino’s Technology. For example, the information provided through cookies is used to recognize you as a previous user of the Gino’s Technology (so you do not have to enter information every time), offer personalized page content and information for your use, and otherwise facilitate your Gino’s Technology experience. You may choose to decline cookies if your computer or smartphone permits but doing so may affect your ability to access or use certain features of the Gino’s Technology.
3. Advertisement Cookies – Advertisements may be displayed on the Gino’s Technology and may contain cookies or other technologies. Third party advertising companies may provide those advertisements and Gino’s has no control over, and no responsibility or liability for, the cookies or other technologies used in the advertisements or for the use and disclosure of information collected through advertisement cookies or other technologies.
Personal Information You Specifically Provide
1. Your Personal Information – During your use of the Gino’s Technology, you may be asked to voluntarily provide personal information (such as your personal name, email address, address, telephone number, login and password information, birth date, and other information). You can choose not to provide certain requested personal information, but then you may not be able to use certain services provided by Gino’s or access or use certain features of the Gino’s Technology.
2. Use of Your Personal Information – Gino’s uses your personal information for the following purposes and as otherwise permitted by law: (a) to contact and correspond with you regarding the Gino’s Technology, your visits to Gino’s restaurants, and promotions offered by Gino’s its suppliers and contractors; (b) to respond to specific requests from you, and to otherwise administer Gino’s relationship with you; (c) to process orders for products or services from Gino’s restaurants and to facilitate your transactions through the Gino’s Technology; (d) to facilitate your participation in rewards programs offered by Gino’s; (e) to facilitate your participation in sweepstakes or contests and to fulfill prizes; (f) to process suggestions and comments provided by you; (g) to provide you with franchise information or evaluate your suitability as a prospective franchisee; (h) to help us better understand visitors’ use of the Gino’s Technology; and (i) to administer the Gino’s Technology and to protect the security of the Gino’s Technology when necessary. Gino’s may also develop a confidential profile for you, which will be used to provide services to you and facilitate your use of the Gino’s Technology and may keep a record of all communications with you.
3. Communications from Gino’s – Subject to you providing your express or implied consent and applicable laws, from time to time, Gino’s may send to you email, text messages or other communications containing information about Gino’s, current promotions or specials, the Gino’s Technology, programs offered or administered by Gino’s, and other matters Gino’s believes will interest you. At any time, you may ask Gino’s to stop sending you such email, text messages or other communications by sending your request to Gino’s Privacy Officer at one of the addresses noted below. Also, each email Gino’s sends to you will tell you how to decline further communications.
4. Disclosure of Your Personal Information – Gino’s may disclose your personal information in the following circumstances and as otherwise permitted by law:
Authorized Disclosure: Gino’s may disclose your personal information as permitted by Gino’s General Terms and Conditions.
Disclosure to Authorizing Persons – If you use the Gino’s Technology on behalf of another person or organization (such as your employer), Gino’s may provide your personal information to that authorizing person or organization. Gino’s has no control over, and no responsibility or liability for, the use of your personal information by your authorizing person or organization, and that use is not subject to this Policy. If you do not wish your personal information to be disclosed to the person or organization on whose behalf you use the Gino’s Technology, you may not use the Gino’s Technology.
Disclosure to Affiliates, Agents, Suppliers, and Service Providers – Gino’s may provide your personal information to its affiliates, agents, suppliers and service providers for use in connection with matters relating to your use of the Gino’s Technology, in order to provide products and services to you, to bill you and process payments for the products and services requested by you, and as otherwise permitted by law. Gino’s requires its affiliates, agents, suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Policy. If at any time you do not wish your personal information to be disclosed to certain or any other persons, please send your request to Gino’s Privacy Officer at one of the addresses noted below; however, this may affect your ability to use the Gino’s Technology, participate in programs offered or administered by Gino’s, or receive products or services from Gino’s.
Disclosure in Business Transfers – Gino’s may be involved in the sale or transfer of some or all businesses. As part of that sale or transfer, Gino’s may disclose your personal information to the acquiring organization but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Policy and applicable law.
Law Enforcement and Legal Disclosure – Gino’s may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Gino’s has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel. Gino’s has no control over, or liability for, those persons’ use and disclosure of your personal information, and that use, and disclosure is not subject to this Policy.
5. Accessing Your Personal Information – You may request access to your personal information and information about Gino’s collection, use and disclosure of that information by sending your request to Gino’s Privacy Officer at one of the addresses noted below. Subject to certain exceptions and limitations prescribed by law, you will be given reasonable access to your personal information and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help Gino’s maintain the accuracy of your information by notifying Gino’s of any changes to your personal information.
6. Depersonalized Information – Gino’s may use personal information to create non-personal information regarding the use of the Gino’s Technology and related services. Gino’s may then disclose that non-personal information to other persons and permanently retain that non-personal information for future use.
7. Business Contact Information – To the extent permitted by law, the provisions of this Policy concerning “personal information” do not apply to information (such as your personal name, position or title, business address, business telephone number, business fax number and business email address) which enable you to be contacted at a place of business.
8. Location of Information – Gino’s will store and process your personal information in Canada and the United States of America. The laws of other countries regarding the collection, use, and disclosure of personal information may be different from the laws of Canada. The disclosure of your information in accordance with this Policy and applicable law may result in your personal information being transferred outside of Canada and the United States.
9. Securing Your Information – Gino’s employs reasonable security safeguards appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
Other Matters
1. Personal Information of Children – Gino’s only collects personal information from or relating to persons who indicate that they are at least 13 years of age. If we learn that we have inadvertently collected personal information from or relating to a child under 13 years of age, we will delete that information from our systems. If you are under the age of 13, do not submit or post any information via the Gino’s Technology, and do not provide any Correspondence containing personal information.
2. Other Websites – The Gino’s Technology may contain links to other websites or Internet resources. When you click on one of those links you are contacting another website. Gino’s has no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information.
3. Policy Changes – To accommodate changes in Gino’s businesses, the Gino’s Technology, changing technology, and legal developments, among other things, this Policy may be changed from time to time in Gino’s discretion and without any prior notice or liability to you or any other person. Gino’s collection, use and disclosure of your personal information will be governed by the version of this Policy in effect at that time. New versions of the Policy will be posted on the Websites. Your continued dealings with Gino’s or your use of the Gino’s Technology following any changes to this Policy will signify your consent to the collection, use and disclosure of your personal information in accordance with the changed Policy. Accordingly, when you use the Gino’s Technology you should check the date of this Policy and review any changes since the last version. You should also bookmark this page and periodically review this Policy to ensure that you are familiar with the most current version.
4. Former Users – If you stop using the Gino’s Technology or your permission to use the Gino’s Technology is terminated, Gino’s may continue to use and disclose your personal information in accordance with this Policy as amended from time to time.
5. Contacting the Company’s Privacy Officer
Gino’s Privacy Officer may be contacted by mail or email at:
Gino's Fired Up Kitchen
21 Killarney Rd.
Sault Ste. Marie, ON P6B 4N7
Canada
Email: info@Ginosfiredupkitchen.ca
Attention: Privacy Officer
6. English Language – The parties have expressly requested and required that this Policy and all other related documents be drawn up in the English language.
